Our Promise
A promise built on a system — not on luck, mood or the clock. Seven steps. A 48-hour guarantee. Specialists trained to deliver. Every time.
48-Hour Satisfaction Guarantee
If something isn't right, we'll assess it within 48 hours and provide a solution where claims are deemed valid. Standing behind your work is easy when you believe in the system delivering it.
Clean & Gleam Academy™
Every specialist is trained through our own Academy — not handed a checklist. They learn the system, the standards and the reasoning behind every step before they ever enter your property.
Methodical Execution
A documented, repeatable process means the result doesn't depend on mood, the clock, or who shows up. You get consistent, measurable outcomes — every visit.
Our Story
For more than 40 years, Hilary has had a passion for making spaces feel beautifully clean, fresh and cared for. What began with a love of creating immaculate environments for guests and events eventually led to a bigger question:
Why shouldn’t professional cleaning be more consistent, accountable and reliable?
Traditional cleaning has long been built around the clock — with outcomes often depending on the individual, their approach and the time available. We believed there was a better way.
So we developed one.
Through years of experience, testing and refinement, the Clean & Gleam System™ was created: a structured seven-step methodology designed to bring consistency and purpose to every clean.
Prepare → Agitate → Extract → Cleanse → Sanitise → Floorcare → Verify
It is a simple principle: don’t leave quality to chance. Use a system, train people to follow it, and verify the result.
That philosophy is at the heart of Clean & Gleam today. We have moved away from the traditional hourly model in favour of consultation, fixed pricing and clearly defined outcomes — giving our customers greater clarity, confidence and control.
Because after more than 40 years of cleaning spaces, we’ve learned something simple:
The best results don’t happen by accident. They come from doing things properly, every time.
Let us do the dirty work
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