Clean & Gleam Cleaning Services
Belfast·Lisburn·Portadown

Our Services

OR
Service Standards Guide
Download our full service breakdown — Standard, Enhanced & Optional Extras explained.
Clean & Gleam
SERVICE STANDARDS GUIDE
Defining the Standard. Delivering the Standard.
Our Promise to You
Price guaranteed. Time estimated and may vary. Premium quality results every time.
Better information. Better pricing. Better results. Every time. — We consult before we quote, assess your property, and agree everything upfront. No surprises. No hidden costs. No fixed-term contracts. No cancellation penalties.
The Clean & Gleam System™ — Methodology
Every operative is trained to deliver the same professional standard through our documented, systematic process. Compliance is a condition of employment and the foundation of our quality assurance.
Prepare
→
Agitate
→
Extract
→
Cleanse
→
Sanitise
→
Floorcare
→
Verify
1
Prepare
We prepare the property, equipment and working environment for safe, efficient and consistent delivery.
2
Agitate
We loosen, disturb and gather dry dust, debris and surface contamination in preparation for extraction.
3
Extract
We remove all reasonably accessible loose dust, debris and dry contamination before wet cleaning begins.
4
Cleanse
We clean, sanitise and deodorise general fixtures and surfaces using the least abrasive effective method.
5
Sanitise
We provide enhanced hygiene treatment to kitchens, bathrooms and other hygiene-critical areas.
6
Floorcare
We restore all agreed floor surfaces to the applicable coverage standard — the final cleaning stage.
7
Verify
We inspect and confirm the completed service meets the Clean & Gleam Standard before customer review.
Our Service Levels
From routine maintenance to comprehensive coverage — choose the level that suits your space.
Residential
Standard
Standard Coverage
Maintenance & hygiene for already moderately clean spaces.
Included
✓High point dusting — ceilings, high-level surfaces, hard-to-reach areas
✓Surface preparation — dry dust, dirt and debris removal
✓Floor preparation — cleared and prepared for cleaning
✓Vacuum extraction — dust, dirt, allergens from carpets and rugs
✓Surface cleaning & sanitising — all accessible surfaces
✓Kitchen & bathroom sanitisation — fixtures, fittings, high-contact areas
✓Floor cleanse — mopping where suitable
✓Standard extras available as optional add-ons
Not Included
✗Furniture / fixture displacement
✗Deep stain removal
✗Waste & debris clearance
✗Odour refresh
✗Enhanced extras (not available at this level)
Enhanced
Enhanced Coverage
A deeper, more thorough clean that refreshes and restores your space.
Included
✓Everything in Standard, plus:
✓Waste & debris clearance — safe access to all areas
✓Furniture & fixture displacement — full access, cleaned in stages (key differentiator)
✓Deep stain removal — specialist methods for stubborn staining
✓Floor deep cleanse — mopping and light steam treatment
✓Odour refresh — neutralising residual odours
✓Standard & Enhanced extras available as optional add-ons
Not Included
✗Enhanced extras are optional add-ons (not bundled)
Max
Max Coverage
Maximum practical coverage with all extras bundled and included.
Included
✓Everything in Enhanced, plus:
✓All Standard extras bundled and included (dish washing, dishwasher loading, linen refresh, windows)
✓All Enhanced extras bundled and included (4-stage upholstery, oven cleaning, steam tile grout)
✓Full property reset — maximum practical coverage
Commercial
Standard
Standard Coverage
Maintenance & hygiene for already moderately clean spaces.
Included
✓High point dusting — ceilings, high-level surfaces, hard-to-reach areas
✓Surface preparation — dry dust, dirt and debris removal
✓Floor preparation — cleared and prepared for cleaning
✓Vacuum extraction — dust, dirt, allergens from carpets and rugs
✓Surface cleaning & sanitising — all accessible surfaces
✓Kitchen & bathroom sanitisation — fixtures, fittings, high-contact areas
✓Floor cleanse — mopping where suitable
✓Standard extras available as optional add-ons
Not Included
✗Furniture / fixture displacement
✗Deep stain removal
✗Waste & debris clearance
✗Odour refresh
✗Enhanced extras (not available at this level)
Enhanced
Enhanced Coverage
A deeper, more thorough clean that refreshes and restores your space.
Included
✓Everything in Standard, plus:
✓Waste & debris clearance — safe access to all areas
✓Furniture & fixture displacement — full access, cleaned in stages (key differentiator)
✓Deep stain removal — specialist methods for stubborn staining
✓Floor deep cleanse — mopping and light steam treatment
✓Odour refresh — neutralising residual odours
✓Standard & Enhanced extras available as optional add-ons
Not Included
✗Enhanced extras are optional add-ons (not bundled)
Max
Max Coverage
Maximum practical coverage with all extras bundled and included.
Included
✓Everything in Enhanced, plus:
✓All Standard extras bundled and included (dish washing, dishwasher loading, linen refresh, windows)
✓All Enhanced extras bundled and included (4-stage upholstery, oven cleaning, steam tile grout)
✓Full property reset — maximum practical coverage
Specialist Services
Specialist Services Coverage
Bespoke specialist cleaning for unique or challenging requirements.
Included
✓Everything in Enhanced, plus:
✓All Standard extras bundled and included (dish washing, dishwasher loading, linen refresh, windows)
✓All Enhanced extras bundled and included (4-stage upholstery, oven cleaning, steam tile grout)
✓Specialist cleaning tailored to unique requirements
Not Included
✗Nothing — all extras are bundled and included
Optional Extras
Standard extras are available at all service levels as optional add-ons. Enhanced extras are available at Enhanced coverage (optional add-on) and included at Max coverage (bundled).
Standard — Available at all service levels
Dish washing
Optional add-on at Standard & Enhanced. Included at Max.
Dishwasher loading
Optional add-on at Standard & Enhanced. Included at Max.
Linen refresh
Optional add-on at Standard & Enhanced. Included at Max.
Windows / large glass maintenance
Optional add-on at Standard & Enhanced. Included at Max.
Enhanced — Available at Enhanced, included at Max
4-Stage Upholstery Refresh
Optional at Enhanced, included at Max.
Oven Cleaning
Optional at Enhanced, included at Max.
Steam Tile Grout / Specialist Areas
Optional at Enhanced, included at Max.
Clean & Gleam Cleaning Services Ltd.
Lisburn · Belfast · Portadown & Everywhere in between
✓ Fully Insured✓ Family-Run✓ Trusted Across NI
Customer Service Agreement (v2.3)
Download our full Service Agreement & Service Standards — terms, service levels, the 7-Step System™ and our 48-hour guarantee.

The Clean & Gleam System™

A systematic process every operative is trained to deliver — ensuring consistent results regardless of who attends your property.

1
Prepare

We prepare the property, equipment and environment for safe, efficient delivery.

2
Agitate

We loosen and gather dry dust, debris and surface contamination.

3
Extract

We remove all accessible loose dust and dry contamination before wet cleaning.

4
Cleanse

We clean and deodorise general fixtures and surfaces using the least abrasive effective method.

5
Sanitise

Enhanced hygiene treatment for kitchens, bathrooms and hygiene-critical areas.

6
Floorcare

We restore all agreed floor surfaces to the applicable coverage standard.

7
Verify

We inspect and confirm the completed service meets the Clean & Gleam Standard.

Our Coverage

Proudly local — based in Lisburn. We cover everything within a 30-mile radius, and further afield for businesses on request.

Marker
Leaflet © OpenStreetMap contributors

Within 30 Miles

LisburnBelfastLurganCraigavonBanbridgeMoiraHillsboroughCarryduffNewcastleDromoreSaintfieldDundonald

Further Afield

For commercial contracts and specialist business requirements, we travel beyond our standard radius on request. Get in touch to discuss your location.

Our Coverage Levels

From routine maintenance to maximum coverage — choose the level that suits your space.

Standard

Maintenance & hygiene for already moderately clean spaces.

  • ✓High point dusting & surface preparation
  • ✓Vacuum extraction & floor cleanse
  • ✓Kitchen & bathroom sanitisation
  • ✓Standard extras available as add-ons

Enhanced

A deeper, more thorough clean that refreshes and restores your space.

  • ✓Everything in Standard, plus:
  • ✓Furniture & fixture displacement
  • ✓Deep stain removal & odour refresh
  • ✓Standard & Enhanced extras as add-ons

Max

Maximum practical coverage with all extras bundled and included.

  • ✓Everything in Enhanced, plus:
  • ✓All Standard extras included
  • ✓All Enhanced extras included
  • ✓Full property reset

How We Quote

Our Quote Process

A free, face-to-face assessment that takes under 15 minutes and gives you a fair, accurate price — fixed for 14 days.

1

Free

Your consultation is completely free, with no obligation to book.

2

Face-to-Face

We visit your property in person to see exactly what’s needed.

3

Under 15 Minutes

Most assessments take less than a quarter of an hour.

4

Fair & Accurate Price

A fixed price based on your actual property, not a guess.

5

Fixed for 14 Days

Your quote is locked in for two weeks — no surprises.

Optional Extras

Enhance your clean with our specialist add-on services. Our Standard extras are available at all service levels. Our Enhanced extras are available at Enhanced coverage and included as standard at Max coverage.

Dish Washing

All service levels

We wash, dry and put away your dishes so you come home to a spotless kitchen.

Dishwasher Loading

All service levels

We load and start your dishwasher, ensuring everything is ready for your return.

Linen Refresh

All service levels

We refresh your bedding and linens for that hotel-quality finish every time.

Windows / Large Glass Maintenance

All service levels

We clean interior windows and large glass surfaces for a streak-free, brilliant shine.

4-Stage Upholstery Refresh

Enhanced coverage · Included at Max

A deep, multi-stage clean that lifts embedded dirt, removes stains and neutralises odours from your furnishings.

Oven Cleaning

Enhanced coverage · Included at Max

We bring ovens back to their best — removing baked-on grease, carbon deposits and grime.

Steam Tile Grout / Specialist Areas

Enhanced coverage · Included at Max

High-temperature steam deep clean for tiles and grout — eliminates bacteria and lifts stubborn grime.

How we help

Clean & Gleam

Our Story

For more than 40 years, Hilary has had a passion for making spaces feel beautifully clean, fresh and cared for. What began with a love of creating immaculate environments for guests and events eventually led to a bigger question:

Why shouldn’t professional cleaning be more consistent, accountable and reliable?

Traditional cleaning has long been built around the clock — with outcomes often depending on the individual, their approach and the time available. We believed there was a better way. So we developed one: the Clean & Gleam System™ — a structured seven-step methodology designed to bring consistency and purpose to every clean.

Learn more about us →

Why Choose Clean & Gleam?

Trained specialists
Locally operated & family-run
Fixed price & free consultation
48-hour satisfaction guarantee
Hygienic, safe & effective products